IBM Walkin Event for Technical Voice Support on 26, 27, 28, 29 & 30 March 2013
Company Name : IBM India
Website : www.ibm.com
Qualification : Any Graduate
Experience : Freshers / Experienced
Location : Hyderabad
Job Role : Associate/ Senior Associate - (Technical)
Job Description :
=>IBM Walkin Event for Technical Voice Support on 26, 27, 28, 29 & 30 March
=>Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
=> Remote Infrastructure support delivery
=>perform problem cause analysis
=> Resolve routine customer problem
=> Ability to Identify Opportunity & Implement Process Improvements
=> has technical experience and skills in the areas of problem determination, creativity and analysis. http://www.allindiajobs.in
=>Ability to meet a set of defined account agent productivity measurements.
Mandatory Skills :
=> Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
=>Browser Support - Internet Explorer
=> Strong computer skills required
=>Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN http://www.allindiajobs.in
=>Excellent oral and written communication skills.
=>Excellent customer service orientation
=>Neutral accent
Walk-in Details:
Walk-in Date & Time: 26, 27, 28, 29 & 30 March 2013 b/w 10 AM - 4 PM
VENUE DETAILS:
IBM India Pvt. Ltd,
Wing A Building No 3,
Raheja Mind Space, Hitech City,
Apiic Software layout,
Madhapur, Hyderabad - 500081
Contact person: Deepak / Chethan Ramesh
Website : www.ibm.com
Qualification : Any Graduate
Experience : Freshers / Experienced
Location : Hyderabad
Job Role : Associate/ Senior Associate - (Technical)
Job Description :
=>IBM Walkin Event for Technical Voice Support on 26, 27, 28, 29 & 30 March
=>Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
=> Remote Infrastructure support delivery
=>perform problem cause analysis
=> Resolve routine customer problem
=> Ability to Identify Opportunity & Implement Process Improvements
=> has technical experience and skills in the areas of problem determination, creativity and analysis. http://www.allindiajobs.in
=>Ability to meet a set of defined account agent productivity measurements.
Mandatory Skills :
=> Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
=>Browser Support - Internet Explorer
=> Strong computer skills required
=>Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN http://www.allindiajobs.in
=>Excellent oral and written communication skills.
=>Excellent customer service orientation
=>Neutral accent
Walk-in Details:
Walk-in Date & Time: 26, 27, 28, 29 & 30 March 2013 b/w 10 AM - 4 PM
VENUE DETAILS:
IBM India Pvt. Ltd,
Wing A Building No 3,
Raheja Mind Space, Hitech City,
Apiic Software layout,
Madhapur, Hyderabad - 500081
Contact person: Deepak / Chethan Ramesh
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