HCL Technologies Walk-in For 2012 Freshers On 15th March 2013 - B.Tech, BCA, B.Sc
Company Name: HCL Technologies Ltd.
Website: www.hcl.com
Qualification: B.Tech /BCA/ B.Sc
Experience: 2012 Freshers
Job Location: Noida
Job Role: Trainee
Job Description:
We are pleased to inform you that with regard to an opening for the position of " Trainee ".
1) B.Tech (ECE/CS/IT/E&I/EEE) /BCA/ B.Sc (CS / IT / Mathematics / Statistics) as basic qualification
2) Good communication skills
3) Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies)
4) Manage Customer escalations and providing technical resolutions
5) Independent troubleshooting within SLA
6) Adherence to standard operating procedures / work instructions
7) Ensure quality of ticket closure and queue assignment
8) Maintain track specific records and Vendor management
9) Identify avenue for value adds and present value add summary
10) Participate in Talent Management meetings - sharing and acquiring knowledge.
Desired Candidate Skill set:
1. Good Communication Skills
2. Immediate joiners
3. Willing to Work in Night Shifts
4. Technical / Networking/Infrastructure
5. No standing arrears
Walk-in Details:
Date: 15th March 2013
Time: 10 AM 4PM
Walk in Venue :
Dehradun Institute of Technology (DIT)
Mussourie-Diversion Road,
Makkawala, Dehradun,
Uttarakhand-248009,
India
Website: www.hcl.com
Qualification: B.Tech /BCA/ B.Sc
Experience: 2012 Freshers
Job Location: Noida
Job Role: Trainee
Job Description:
We are pleased to inform you that with regard to an opening for the position of " Trainee ".
1) B.Tech (ECE/CS/IT/E&I/EEE) /BCA/ B.Sc (CS / IT / Mathematics / Statistics) as basic qualification
2) Good communication skills
3) Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies)
4) Manage Customer escalations and providing technical resolutions
5) Independent troubleshooting within SLA
6) Adherence to standard operating procedures / work instructions
7) Ensure quality of ticket closure and queue assignment
8) Maintain track specific records and Vendor management
9) Identify avenue for value adds and present value add summary
10) Participate in Talent Management meetings - sharing and acquiring knowledge.
Desired Candidate Skill set:
1. Good Communication Skills
2. Immediate joiners
3. Willing to Work in Night Shifts
4. Technical / Networking/Infrastructure
5. No standing arrears
Walk-in Details:
Date: 15th March 2013
Time: 10 AM 4PM
Walk in Venue :
Dehradun Institute of Technology (DIT)
Mussourie-Diversion Road,
Makkawala, Dehradun,
Uttarakhand-248009,
India
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