Royal Sundaram Insurance Company Walk-in Drive For Associate (Non-Technical) From 29th April to 3rd May 2013 - Chennai
Company Name : Royal Sundaram Alliance Insurance Company Limited
Website : www.royalsundaram.in
Qualification : Any Graduate / Post Graduate
Experience : 0 to 2 Years
Location : Chennai
Job Role : Associate/Senior Associate - (Non Technical)
Job Description:
Royal Sundaram Insurance Company Walk-in Drive For Associate (Non-Technical) From 29th April to 3rd May 2013 - Chennai
=> Respond customer Calls / mails with their specific queries.
=> Build customer's interest in the services and products offered by the company
=> Provide personalized customer service of the highest level
=> Update the existing databases with changes and the status of each customer/ prospective customer
=> Liaising with other departments for resolving customer queries/ complaints and requests
=>Ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/ assistance
=> Effective closure of the cases
=> To handle calls/ complaints as per defined process and SLAs
Desired Profile:
=> Ideal Profile Experienced professional with 2+ years experience at a Call Centre for both Voice & Non-Voice process (Fresher are also welcome).
=> Basic computer knowledge/ technological skills
=> Good Oral & Written communication skills
=> Languages - Hindi, English & Tamil
=> Ability to comprehend, capture as well as interpret basic customer information
=> Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
=> Analyze the various parts of a problem properly and develop logical solutions
Walk-in Interview Details:
Walk-in Interview Date: 29th April to 03rd May 2013
Venue:
Subramaniam Building, 3rd Floor,
No.1,Club House Road
CHENNAI,Tamilnadu,India 600002
Contact Person: Sathishkumar L
Company Name : Royal Sundaram Alliance Insurance Company Limited
Website : www.royalsundaram.in
Qualification : Any Graduate / Post Graduate
Experience : 0 to 2 Years
Location : Chennai
Job Role : Associate/Senior Associate - (Non Technical)
Job Description:
Royal Sundaram Insurance Company Walk-in Drive For Associate (Non-Technical) From 29th April to 3rd May 2013 - Chennai
=> Respond customer Calls / mails with their specific queries.
=> Build customer's interest in the services and products offered by the company
=> Provide personalized customer service of the highest level
=> Update the existing databases with changes and the status of each customer/ prospective customer
=> Liaising with other departments for resolving customer queries/ complaints and requests
=>Ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/ assistance
=> Effective closure of the cases
=> To handle calls/ complaints as per defined process and SLAs
Desired Profile:
=> Ideal Profile Experienced professional with 2+ years experience at a Call Centre for both Voice & Non-Voice process (Fresher are also welcome).
=> Basic computer knowledge/ technological skills
=> Good Oral & Written communication skills
=> Languages - Hindi, English & Tamil
=> Ability to comprehend, capture as well as interpret basic customer information
=> Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
=> Analyze the various parts of a problem properly and develop logical solutions
Walk-in Interview Details:
Walk-in Interview Date: 29th April to 03rd May 2013
Venue:
Subramaniam Building, 3rd Floor,
No.1,Club House Road
CHENNAI,Tamilnadu,India 600002
Contact Person: Sathishkumar L
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