Internship Jobs - AllScripts Hiring Freshers as Intern - Support Consultant Associate - July 2013

 Internship Jobs - AllScripts Hiring Freshers as Intern - Support Consultant Associate - July 2013

Company Name   :   AllScripts
Website                :   www.allscripts.com
Qualification         :   BE,B.Tech,MCA
Experience            :   Freshers
Location                :    Pune
Job Role               :    Intern  - Support Consultant Associate

Job Description:
Internship Jobs - AllScripts Hiring Freshers as Intern - Support Consultant Associate - July 2013
=> Handle incoming customer calls and cases for Allscripts Sunrise Application.
=> Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
=> Troubleshooting at customer site if necessary.
=> Supplement implementation team efforts as needed.
=> Use product specific diagnostic tools and techniques to resolve customer issues.
=> Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
=> Replicate issues, document results and present issue resolution to customers.
=> Work with Product Development Teams to troubleshoot software.

How To Apply:

Apply Here