Ericsson Hiring BE, B.Tech and MCA Freshers as Support Engineer | Freshers jobs in Chennai

Ericsson Hiring BE, B.Tech and MCA Freshers as Support Engineer

Company Name:   Ericsson
Website:                www.ericsson.com
Qualification:         BE/B.Tech , MCA
Experience:           Freshers
Location:                Chennai
Job Role:                Support Engineer

Job Description:
- The Support Engineer is responsible for handling problems that have been reported by customers or other Ericsson support organizations.

Responsibilities and Tasks:
- Customer Issue handling
- Handling of proactive support
- Software Update Management (SUM) handling
- Knowledge Management Tool (KCS) Coaching
- Remote Service Gateway (RSG) Coaching

Qualifications:
- Core Competences
- Database & Unix - Working experience
- Negotiation & Argumentation skills
- Administrative skills
- Planning & Organizing skills
- Problem solving & strategic thinking
- Presentation & comunication skill
- Network level competence

How To Apply:  Click Here